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Operational from 4 November 2019;
Makes use of the Online Conciliation Service mandatory (for non-exempt parties);
A party to a dispute is exempt from using the online conciliation module if:
They are self-represented and are neither an insurer or self-insured; or
The Director is satisfied that it would be unreasonable for the person to be required to us the online conciliation module.
A worker is self-represented if a representative is not engaged by or on behalf of the worker.
An employer is self-represented if they are uninsured.
Documents can no longer be lodged by fax.
Guide to lodging documents
A document grouping guide has been provided by WorkCover WA to assist with online lodgement.
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Click here to view the document grouping guide for WorkCover WA Online.
Future amendments to arbitration rules
WorkCover WA has foreshadowed a shift to an online module for the Arbitration Service to occur in mid-2020.
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